We always put customers first. Should you have any questions or concerns regarding our products and services, please don’t hesitate to reach out to us. We will respond to all inquiries within 48 business hours.

If you have any questions, feel free to reach out to us through the following channels:

After-Sales Support:

Tel: +86 755 3396 5666

Email: contact@nexbie.com

Address

Creality 3D Technology (Europe) GmbH

Wandsbeker Allee 77

22041 Hamburg

Deutschland

Represented by the authorized managing director: Liu Huilin

Register Court: Hamburg District Court

Register number: HRB173798

VAT ID No.: DE350889847

If you have any questions of any kind, you can always reach us via the contact details provided.

Please note: This is not a return address. For returns, please contact our customer service team in advance at contact@nexbie.com. Unsolicited returns cannot be processed or refunded. Thank you!